Shipping and Delivery FAQs
Despatch Times
Smaller orders such as fuse panels, CDI units and alternators are usually sent out in 1-3 working days. All Air Conditioning kits are made to order and lead time is usually around 3-4 weeks.
Email sales@classicretrofit.com to get estimated lead times on any custom parts or large orders.
Shipping
We exclusively use DHL Express for all shipping. We will not use other suggested couriers. For a shipping quote, please add your required items to your basket and proceed to checkout for an accurate quote.
Tracking Numbers and Delivery Times
When your parcel is collected, you will receive a DHL Express tracking number via email. We do not issue tracking numbers.
UK shipments usually arrive the next working day. Worldwide shipments usually arrive within 7 working days. The main sticking point for worldwide shipments is customs processing, which can vary widely for different countries.
Customs Duties and Taxes
If purchasing from outside the UK, you will not be charged UK VAT, but will be charged duties and taxes by the destination country. We do not handle or have any control over this process. DHL Express acts as the broker for the destination country and will contact you once the parcel is in transit to request information and payment.
For example, one of our 911 A/C kits might cost around $200-$250 to clear US Customs. However, this figure can vary hugely from country to country, so please do your research before purchasing. US Customs may also request for your SSN (in personal purchase) or EIN (in commercial purchase).
Further Information
Most countries will outline this information on their own customs pages. US Customs offers some information here.
DHL's own FAQ on customs and duties may also be helpful.